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Make calls with Google Duo Android Google Duo Help

par | Août 11, 2023 | Non classifié(e) | 0 commentaires

To proceed with adding your initial Duo account to Duo Mobile, tap Use a QR code. To enable a second notification, warning when there are e.g. 10 seconds to verify before it the request is dropped. Streamline user authentication for an uninterrupted access experience for your workforce. Follow Duo’s journey in bringing this new capability to market by clicking below. Provide simpler, safer access with just one username and password.

  • If you already use Duo on another device with your Google Account, sign in with the same account to finish setup.
  • For more information, see the developer’s privacy policy.
  • After a 2FA app has been properly installed onto a user’s device, be it a personal device or company-managed device, they then can enroll their individual logins in the service.
  • If this doesn’t fix it, see the Duo Knowledge Base for additional Android troubleshooting steps.
  • Start the account recovery process by tapping I have existing accounts on the Duo Mobile welcome screen.

If you rotate your device into a landscape view, your Duo Mobile accounts list rotates as well. When you delete an account you can no longer use it to log in, and it’s also removed from your Duo Mobile backup so you can’t restore it later. If you’re sure you want to remove this account, tap Delete on the confirmation message. If the new account you want to add shows you a QR code to scan with an authenticator app, tap Use QR code from the Add account list.

Security Checkup

There are multiple ways to verify with MFA (push notifications, biometrics, location, etc.). MFA is often used in authenticator apps to support other factors of verification, or by itself. In short, MFA is simply 2 or more verification methods added to a password or pin. Duo Mobile supports multiple authentication controls — from push notifications, to biometrics, to passcodes — while maintaining a consistent, intuitive user login experience. Allow your users to choose the method that best meets their needs and easily update their preferences at any time. A 2FA mobile app is a smartphone application that helps users log on to other apps with more security.

  • If your device has the system-wide dark setting enabled, Duo Mobile automatically switches to dark theme.
  • Scan the QR code with your camera to add the account to Duo Mobile.
  • If you still experience issues with the Disk Encryption error displaying in Duo Mobile, even after completing the steps above, try to disable this setting and then re-enable it again.
  • Although your phone might say it’s encrypted, technically it isn’t fully encrypted until you set your own PIN/password/pattern at startup via your phone’s settings.

If that same user receives a Duo Mobile notification to verify a Salesforce login when they have made no login attempt themselves, they know that a bad actor is trying to access their data. When they open the 2FA app to view the notification, they then see that the login attempt came from Kraków, Poland. They now have the location of the bad actor and can immediately report the malicious behavior to their company’s administration. If you still experience issues with the Disk Encryption error displaying in Duo Mobile, even after completing the steps above, try to disable this setting and then re-enable it again.

After you verify your number on Duo

From compliance to planning for security’s future, Duo has the access and authentication tools to help you get where you need to be. The developer, Duo Security LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy. To use Google Duo with the Messages app, make sure you have version 2.6 and up.

Duo considers your device encrypted when you enable password, PIN, or pattern authentication at startup. Without this setting, your device encryption is less secure, and you might not be able to access Duo-protected services or applications. If you are logging in to a Duo-protected application, but you aren’t receiving an expected Duo Push authentication request, try closing Duo Mobile and reopening it. Duo Mobile checks for pending push requests whenever it’s opened. If this doesn’t fix it, see the Duo Knowledge Base for additional Android troubleshooting steps.

Duo Mobile

Tap Approve in the notification to finish logging in to the Duo-protected application. Use your camera to scan the QR code shown by Duo Enrollment in your browser. If you’re prompted to allow Duo Mobile permission to take pictures tympanic thermometer app and record video, please grant it. We’re always working to improve user experience in Duo Mobile. This update introduces various behind-the-scenes improvements and minor bug fixes to enhance your authentication experience.

This feature allows Android and iOS Duo Mobile users to back up their Duo-protected accounts and recover them when they get a new device — no help desk ticket needed. Tap Move to reorder your accounts list (shown when you have more than one account in Duo Mobile). Use the up or down arrows shown to the left of each account’s name (or tap and hold the icon on the right side of the account card) to change an account’s position in the list. To make changes to an account in your accounts list, tap the account to expand it, and then tap the three dots in the upper-right corner of the account card to bring up the account options. This works anywhere, even in places where you don’t have an internet connection or can’t get cell service. If your organization requires Duo Push verification, Duo Universal Prompt displays a six-digit code on-screen when you choose to use Duo Push to log in to that application.

Multi-Factor Authentication or MFA

We help keep companies safer than ever before with minimal downtime and optimized productivity. By providing a security score of users’ devices, Security Checkup empowers users to maintain the security hygiene of their mobile devices via Duo Mobile notifications. This feature is available on iOS and Android through Duo Mobile.

If you feel comfortable using Duo Mobile to log in to applications you can tap Skip. Enter the code shown on your screen into Duo Mobile and tap Verify to approve the login request. Duo Mobile’s dark theme depends on your Android system settings. If your device has the system-wide dark setting enabled, Duo Mobile automatically switches to dark theme.

Passcodes

It’s fast and easy to log in securely with Duo Push, the more secure method of two-factor authentication supported by Duo Mobile. With Duo’s single-tap, user-friendly interface, users can quickly verify their identity by approving push notifications before accessing applications. It’s just as quick to deny an unfamiliar login attempt, so users can easily stop fraudulent attempts to access company data. Like MFA, there are multiple ways to verify with 2FA (push notifications, biometrics, location, etc.) 2FA is often used in authenticator apps as well. All this said, 2FA is actually a type of MFA, but instead of using multiple factors of verification, 2FA only refers to MFA that uses single verification method added to a password or pin.

  • Enter the code shown on your screen into Duo Mobile and tap Verify to approve the login request.
  • Streamline user authentication for an uninterrupted access experience for your workforce.
  • Encrypting with your own password is the most secure option.
  • Other 2FA apps utilize push notifications, which require identity verification with a non-biometric tap of the screen.
  • Allow your users to choose the method that best meets their needs and easily update their preferences at any time.

Scan the QR code with your camera to add the account to Duo Mobile. If the account is for a Duo-protected service or application (meaning you enrolled this device into Duo and <--more--> activated the app for Duo Push), then the passcode shown is valid until used. Provide your users with the ability to back up and restore their Duo Mobile app with Duo Restore.

Step 2: Connect your Google Account (optional)

Quickly and securely verify user trust with every access attempt. Download Duo Mobile for iPhone or Duo Mobile for Android – they both support Duo Push, passcodes and third-party TOTP accounts. Duo Mobile’s Security Checkup verifies device settings against Duo’s recommended security settings, and lets you know if any of your device’s settings don’t match.

  • You can add or remove your Google Account from Duo at any time.
  • When you enroll in Duo for the first time and choose to add an Android device or use Duo Push, you’re shown a QR code to scan with the Duo Mobile app to complete activation.
  • MFA is often used in authenticator apps to support other factors of verification, or by itself.
  • Without this setting, your device encryption is less secure, and you might not be able to access Duo-protected services or applications.
  • If you’re using a device with a fingerprint reader you’ll need to scan your finger each time you authenticate via Duo Mobile (if required by your administrator).

Your organization may wish for you to enter a verification code shown within the Duo Universal Prompt into Duo Mobile when you approve a Duo Push request. This protects you from approving login requests not made by you and helps keep your accounts and information safe. Duo Mobile works on all the devices your users love — like Apple and Android phones and tablets, as well as many smart watches. Duo Mobile also supports biometric authentication, an additional layer of security to verify your users’ identities. If you receive a Duo Push request on your phone and you aren’t trying to log in to that application tap I’m not logging in to deny the request.

Make Google Duo calls from other apps

Now you’re able to respond to Duo Push authentication requests, or generate passcodes to log in to applications. Duo Mobile can also generate time-based one-time (TOTP) passcodes that users can type into their login prompt to complete the two-factor authentication process. Duo Mobile also supports fingerprint verification for Duo Push-based logins custom app thermometer as an additional layer of security to verify your user identity. If you’re using a device with a fingerprint reader you’ll need to scan your finger each time you authenticate via Duo Mobile (if required by your administrator). From an end user standpoint, using a 2FA mobile application is a simple but important part of securely accessing data.

  • This works anywhere, even in places where you don’t have an internet connection or can’t get cell service.
  • Tap Approve in the notification to finish logging in to the Duo-protected application.
  • Now you’re able to respond to Duo Push authentication requests, or generate passcodes to log in to applications.
  • To see which version of Duo Mobile is installed on your device, go to the Android Settings menu, tap Apps, then scroll down and tap Duo Mobile.
  • If you choose to authenticate with Duo Push, you’ll get a login request sent to your phone — just press Approve to authenticate.

Tap Yes to notify your organization’s Duo administrator or tap No if you made a mistake or the login isn’t suspicious. Tapping on the push request notification itself (instead of tapping the notification actions) takes you to the full Duo Push screen in Duo Mobile. If you get a login request that you weren’t expecting, press Deny to reject the request. If you aren’t trying to log into an application or service protected by Duo and don’t recognize the request, tap Yes to notify your organization’s Duo administrator.

Duo Videos

If you choose to authenticate with Duo Push, you’ll get a login request sent to your phone — just press Approve to authenticate. To see which version of Duo Mobile is installed on your device, go to the Android Settings menu, tap Apps, then scroll down and tap Duo Mobile. Here’s your chance to secure all of your critical attack vectors — email, web traffic and credential theft. Know the health of every device accessing your applications, managed or not.

  • Follow Duo’s journey in bringing this new capability to market by clicking below.
  • Like MFA, there are multiple ways to verify with 2FA (push notifications, biometrics, location, etc.) 2FA is often used in authenticator apps as well.
  • To make changes to an account in your accounts list, tap the account to expand it, and then tap the three dots in the upper-right corner of the account card to bring up the account options.
  • Duo Mobile works on all the devices your users love — like Apple and Android phones and tablets, as well as many smart watches.

Two-factor authentication is a type of tool used to verify an online user’s identity. There are a variety of different types of second factors, or ways to verify said user’s identity. For instance, some 2FA apps require users to verify their identities with their fingerprints, or biometrics. Other 2FA apps utilize push notifications, which require identity verification with a non-biometric tap of the screen. Some 2FA apps, like Duo Mobile, combine location-based identity verification with push verification, sending users a reading of their location and the option to tap the screen to confirm. You’ll see your newly-added Duo account in the accounts list.

Set up Google Duo for web

When you enroll in Duo for the first time and choose to add an Android device or use Duo Push, you’re shown a QR code to scan with the Duo Mobile app to complete activation. Cyber attackers are increasingly targeting gaps in weaker multi-factor authentication (MFA) implementations. Only Duo delivers peace of mind with strong security and increased productivity at an unmatched value. Duo’s multi-factor authentication (MFA), single sign-on (SSO), remote access and access control products deploy fast in any environment.

  • All this said, 2FA is actually a type of MFA, but instead of using multiple factors of verification, 2FA only refers to MFA that uses single verification method added to a password or pin.
  • Tap on any detected issue to learn more about that particular setting and how you can update your device with the recommended configuration.
  • Cyber attackers are increasingly targeting gaps in weaker multi-factor authentication (MFA) implementations.
  • To use Google Duo with the Phone app, make sure you have version 13.0 and up.

If you already use Duo on another device with your Google Account, sign in with the same account to finish setup. If you’re using your Chromebook at work or school, you might not be able to use the Duo app.